Shipping Policy

WHAT IS OUR SHIPPING POLICY?
                   

We use Australia Post as our primary shipping company. We provide tracking information for all orders.

Order process times:

  • Order with Express delivery: Priority under 24 hrs between Mon-Fri
  • Order with In-stock items: 1-2 Business days between Mon-Fri 

Shipping Cost:

Australia

  • Standard parcel post: $5 Flat rate ( 2-7 working days)
  • Express parcel post: $12.50 Flat rate ( 1-3 working days)
  • Free Standard shipping for order $30+* AUD ( 2-8 working days)

International (Shipped from Australia)

  • Standard parcel post: $20 AUD (9 - 20 working days)
  • Express parcel post: $30 AUD (7-15 working days)
  • Free Standard shipping for order over $100* AUD

We do not take the responsibilities for:

  • The lost of item during transition by Australia Post
  • The delay in transition by Australia Post
  • The damage of item during transition by Australia Post
  • The stolen / fail to deliver items by Australia Post 

Customers will have the rights to choose different delivery companies and couriers by their own costs to deliver their items.