Shipping Policy
WHAT IS OUR SHIPPING POLICY?
We use Australia Post as our primary shipping company. We provide tracking information for all orders.
Order process times:
- Order with Express delivery: Priority under 24 hrs between Mon-Fri
- Order with In-stock items: 1-2 Business days between Mon-Fri
Shipping Cost:
Australia
- Standard parcel post: $5 Flat rate ( 2-7 working days)
- Express parcel post: $12.50 Flat rate ( 1-3 working days)
- Free Standard shipping for order $30+* AUD ( 2-8 working days)
International (Shipped from Australia)
- Standard parcel post: $20 AUD (9 - 20 working days)
- Express parcel post: $30 AUD (7-15 working days)
- Free Standard shipping for order over $100* AUD
We do not take the responsibilities for:
- The lost of item during transition by Australia Post
- The delay in transition by Australia Post
- The damage of item during transition by Australia Post
- The stolen / fail to deliver items by Australia Post
Customers will have the rights to choose different delivery companies and couriers by their own costs to deliver their items.